Service Manager

Service Manager
Location: Basalt, CO
Company: Lassiter Electric

Lassiter Electric is seeking a dependable, organized, and customer-focused Service Manager to lead our service department in beautiful Basalt, Colorado. The ideal candidate is a strong communicator and natural problem-solver who thrives in a fast-paced environment and takes pride in delivering exceptional service.

Key Responsibilities:

• Coordinate and manage day-to-day operations of the service department
• Serve as the primary point of contact for residential and commercial service clients
• Schedule service calls and dispatch electricians efficiently
• Ensure timely and accurate completion of work orders and invoicing
• Monitor job progress and maintain high standards of workmanship and safety
• Provide leadership, support, and guidance to service electricians
• Handle customer concerns and resolve issues professionally
• Track and manage service department inventory and materials

Preferred Qualifications:

• Strong leadership and organizational skills
• Prior experience in electrical service management or related field a plus
• Knowledge of electrical systems, codes, and terminology (not necessarily licensed)
• Ability to juggle multiple priorities with attention to detail
• Excellent communication skills (written and verbal)
• Customer-service mindset and problem-solving attitude

We’re looking for someone who brings positive energy to the team, communicates clearly, and can keep things running smoothly behind the scenes. Experience in the electrical industry is highly preferred, but we’re willing to train the right person with relevant management experience.